Frequently asked questions
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Frequently asked questions *
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Telepsychiatry is psychiatric care provided remotely using secure online video platforms. Consultations, assessments, and follow-up appointments are conducted online, so you can access care from the comfort of your own location.
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We offer online psychiatric assessment and treatment for adults with ADHD and a range of other general psychiatric disorders (such as anxiety, depression, mood disorders, OCD and more). If medication is appropriate, prescriptions can also be issued electronically.
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Your adult ADHD assessment will be conducted in line with the College of Psychiatry of Ireland and Royal College of Psychiatry guidelines. This includes using the DSM‑5 diagnostic criteria—the internationally recognized standard for diagnosing psychiatric disorders. We also incorporate the DIVA‑5 (Diagnostic Interview for ADHD in Adults), a structured diagnostic interview that specifically assesses symptoms of attention deficit hyperactivity disorder. This thorough, guideline‑compliant approach ensures an accurate and comprehensive assessment.
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Yes, if medication is indicated during your appointment, your prescription will be either sent directly to your GP or local pharmacy via Secure HealthMail to ensure you receive your medication safely.
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All follow-up appointments are booked through our secure website link. You can choose a time that suits you and receive booking confirmation by email.
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If you need to change or cancel your appointment, please provide at least 48 hours’ notice. Short-notice cancellations may result in the appointment fee being charged, as the time is reserved exclusively for you.
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Absolutely. All sessions are conducted over secure, encrypted platforms (e.g., Microsoft Teams), and your medical information is handled in strict confidence according to best practice and privacy regulations.
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You will need a reliable internet connection, a device with a camera and microphone, and a quiet, private space. Details and secure links will be sent to you ahead of your session.
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At present, our main model is online care. If you wish to discuss an in-person appointment, please contact us directly and we can advise you on options and applicable fees.
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Payment is made securely online prior to your appointment to confirm your booking. We accept credit and debit cards, as well as payments via Apple Pay, Revolut and bank transfers through secure platforms such as AIB. Detailed payment instructions will be provided when you book your appointment.
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You do not need a GP referral to book an assessment. Patients can directly book assessments through our secure website. However, if you prefer, your GP can also provide a referral, which is perfectly acceptable.
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We currently do not have direct affiliations with any insurance providers. We recommend checking with your health insurance provider to confirm coverage for telepsychiatric services.
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Yes, we provide an itemized receipt that includes the consultant psychiatrist’s IMC registration number, a detailed breakdown of services, and payment information. This receipt is suitable for submitting to your insurance provider and can also be used for tax claim purposes with the Revenue Commissioners.
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Before your consultation, you will be asked to complete an online questionnaire related to your symptoms and history. This helps the consultant psychiatrist gain a better understanding of your condition prior to the appointment and allows us to make the most of your assessment time.
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Yes, you will receive a copy of your report as a secure PDF document. The file will be password protected to ensure your privacy and confidentiality.